Privacy Policy
Effective Date: November 8, 2024
1. Introduction
Welcome to TailoredCV.ai, a service provided by Outboard Support Hub LLC ("we," "us," "our," or "Outboard Support Hub"). This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our Software as a Service (SaaS) application, TailoredCV.ai ("the Service").
2. Information We Collect
We may collect the following types of information:
- Personal Information: Information that can be used to identify you, such as your name, email address, phone number, and payment details.
- CV and Employment Data: Information you provide to tailor your CV, including but not limited to your work history, education, skills, and other professional details.
- Usage Data: Information on how you use our Service, including your IP address, browser type, and device information.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website and to collect data about how you interact with our Service.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Service.
- Customize and tailor your CV based on the data you provide.
- Process payments and manage your subscription via Lemon Squeezy.
- Improve our Service, including analyzing user behavior and preferences.
- Communicate with you, including responding to your inquiries and sending updates or promotional materials.
- Ensure compliance with legal obligations and enforce our terms and policies.
4. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:
- Service Providers: We may share your information with trusted third-party service providers, like Lemon Squeezy, who assist us in operating our Service, processing payments, or conducting our business.
- Legal Requirements: We may disclose your information when required to comply with applicable laws, regulations, legal processes, or governmental requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. If you wish to delete your account or request that we no longer use your information, please contact us at [email protected].
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the use of your data. To exercise these rights, please contact us at [email protected].
8. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
9. Cookies and Their Use
We use cookies to enhance your experience and ensure the Service functions correctly. Below is a list of the cookies used by our Service:
| Cookie | Type of Cookie | When is the Cookie Dropped? | How Long Does the Cookie Stay on My Device? | Purpose of the Cookie | Links to Respective Privacy Notices |
|---|---|---|---|---|---|
| Lemon Squeezy | Strictly Necessary | When you access the payment interface. | 30 minutes | Detecting and preventing fraudulent payments and transactions. | Lemon Squeezy Cookie Settings |
| Lemon Squeezy | Strictly Necessary | When you access the payment interface. | 1 year | Detecting and preventing fraudulent payments and transactions. | Lemon Squeezy Cookie Settings |
| Lemon Squeezy | Strictly Necessary | When you access the payment interface. | 2 years | Detecting and preventing fraudulent payments and transactions. | Lemon Squeezy Cookie Settings |
| Cloudflare | Strictly Necessary | When you first access the Site. | 30 minutes | Identify and block bots from accessing the Service. | Cloudflare Cookies |
| Cloudflare | Strictly Necessary | When you first access the Site. | End of Session | Manage traffic to ensure the Service does not get overloaded. | Cloudflare Cookies |
| PostHog | Analytics | When you accept the cookies banner. | Up to 1 year | Track user behavior to improve Service functionality. | PostHog Privacy Policy |
Cookies are small pieces of data stored on your device that help us provide essential functionality and improve your experience. The strictly necessary cookies are required for the core operation of the Service, such as enabling you to log in to secure areas.
We also use analytics cookies to gather information about how you use the Service, helping us improve its performance. However, we will only use these analytics cookies if you give us your explicit consent.
Most browsers allow you to modify cookie settings to block or delete specific cookies. Please note that changing these settings may affect your ability to use certain features of our Service. Depending on your mobile device or operating system, some cookies and tracking technologies (like Local Storage Objects) may not be removable.
You can usually find cookie settings in the "options" or "preferences" menu of your browser. For your convenience, here are links to cookie settings in popular browsers:
For more information about cookies and how they work, you can visit allaboutcookies.org.
10. Changes to This Privacy Policy
We may update this Privacy Policy frequently. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Outboard Support Hub LLC
Address: 75 East 3rd Street, Sheridan 82801, Wyoming, United States
Email: [email protected]
Thank you for using TailoredCV.ai. Your privacy is important to us.